Help Center
Frequently Asked Questions
Everything you need to know before getting started with ConvoShift AI.
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General Questions
ConvoShift AI is an AI-powered system that answers calls
and messages, books appointments, and handles customer
inquiries automatically for home service businesses.
It’s designed specifically for service-based businesses
like plumbers, HVAC, electricians, cleaners, roofers, and
similar local service providers.
It’s both. You get powerful AI technology plus a fully
done-for-you setup and onboarding.
Calls, Messages & Bookings
The AI acts as a virtual receptionist, answering incoming
calls, understanding customer requests, asking the right
questions, and booking jobs or capturing leads.
Yes. The AI works 24/7, ensuring no call or message goes
unanswered.
Phone calls, website chat, WhatsApp, and Instagram DMs.
Yes. The AI can book appointments directly into your
calendar based on your availability and rules.
Setup & Implementation
Most businesses go live within 72 hours after the strategy
call.
No. Everything is set up for you, and you don’t need to
manage the AI yourself.
Yes. It’s trained on your services, pricing, FAQs, and
booking process.
Safety, Control & Accuracy
The AI follows predefined business rules and knowledge
provided during setup to ensure accurate and consistent
responses.
Yes. You can view call logs, chat transcripts, and
bookings from your dashboard.
Pricing, Contracts & Guarantees
No. You can cancel anytime with no long-term contracts.
There is a one-time setup fee that covers strategy,
customization, and installation.
Yes. If you don’t see more booked jobs within your first
month, your $700 setup fee is fully refunded.
Support & Changes
Yes. Your AI can be updated as your business changes.
Ongoing support is included to ensure everything runs
smoothly.
Still Have Questions?
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